Refund Policy

✅ Refund & Return Policy – Nuvety

Thank you for shopping with Nuvety! We take pride in delivering quality products and ensuring customer satisfaction. If for any reason you are not completely satisfied with your purchase, we are here to assist you.

🔄 Return Eligibility

  • Returns are accepted within 30 days of the delivery date.

  • Items must be unused, unwashed, and in their original packaging.

  • Products must be in the same condition as received to qualify for a refund.

  • Custom, made-to-order, or personalized items are non-returnable unless defective or damaged upon arrival.

🚫 Items Not Eligible for Return

  • Sale or clearance items

  • Customized apparel, engraved jewelry, or made-to-order products

  • Gift cards

  • 📦 How to Initiate a Return

  1. Contact our customer service at support@nuvety.com with your order number and reason for return.

  2. Our team will respond with detailed return instructions and the return shipping address.

  3. Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.

💰 Refund Process

  • Approved refunds will be issued to your original payment method within 5 to 10 business days after the return is received and processed.

  • Please note that shipping fees are non-refundable.

  • If you haven’t received your refund after the processing time, please check with your bank or payment provider before contacting us.

❓ Need Help?

If you have any questions or need assistance, please reach out to us at:
📧 support@nuvety.com

We are always happy to help!